London Ambulance Service

training and support
(Level 3 ASFR (ER), Trainee Clinician, Student Clinician, Non-Emergency Transfer Service, Assistant Ambulance Practitioner)

Advanced care clinician

Registered clinician

Qualified Clinician (EMT)
(EAC and EMT roles consolidated in 2022)

non-clinical

student paramedic

E.M.T. emergency transport

Emergency Responder

advanced paramedic

consultant paramedic

paramedic
(bar indicates newly qualified clinician)

midwife

emergency medical technician

vehicle resource centre

emergency resource dispatcher

Ambulance Operations - Team Manager, NETS Operations Manager
999 Operations - Performance Manager (EOC)
Integrated Urgent and Emergency Care - Team Manager
Clinical Directorate - Trainee Clinical Tutor, Driving Tutor, Associate Tutor
Quality Directorate - Quality Assurance Manager (EOC)

All Directorates - Business Support Manager (where on call), Clinical Team Manager / Navigator
Ambulance Operations - Station Support Manager / MRU Manager, Hospital Ambulance Liaison Officer
999 Operations - Watch Manager
Integrated Urgent and Emergency Care - Deputy General Manager (site)
Clinical Directorate - Clinical Advisor
Quality Directorate - Clinical Tutor / Driving Education Support Manager, Curriculum Developer / Education Governance Support Manager, Senior Quality Assurance Manager
Resilience and Specialist Assets - Emergency Planning Support Officer, CBRN Operations Officer / MERIT Project Coordinator, CBRN Acute Trust Trainer / Clinical Liaison Officer (LAA), Operations Officer – Emerging Threats / HART Operations Officer, Training Officer – SORT / Emerging Threats / HART, Interoperability Development Officer (LFB / MPS)

999 Operations - Incident Response Officer, Operational Delivery Manager

Ambulance Operations - System Partnership and Transformation Manager, Cycle Response Unit Manager / Scheduling Manager
Integrated Urgent and Emergency Care - Deputy General Manager – Clinical Assessment Service
Clinical Directorate - Senior Clinical Advisor, Sector Clinical Lead
Quality Directorate - Driving Standards Manager, Operational Placement Centre Manager, Education Manager, Education Centre Manager, Clinical Education Programme Manager, Patient Safety and Improvement Manager
Resilience and Specialist Assets - Emergency Preparedness and Resilience Officer

Ambulance Operations - [Location] Group Manager / Head of Scheduling, General Manager (Ambulance Operations)
999 Operations - General Manager (EOC / IM&SD) / Incident and Delivery Manager
Integrated Urgent and Emergency Care - General Manager (Site / Clinical Assessment Service)
Clinical Directorate - Senior Sector Clinical Lead, Site Senior Clinical Lead
Quality Directorate - Quality Governance and Assurance Manager, Governance Manager (CESD), Clinical Education Manager, Head of Quality Assurance (999 Operations), Patient Safety Specialist
Resilience and Specialist Assets - Head of Resilience and Spec Ops / Head of CBRN and HART, Clinical Operations Lead (APP)

Ambulance Operations - Assistant Director of Operations
Clinical Directorate - Chief Clinical Information Officer, Assistant Medical Director
Quality Directorate - Head of Clinical Education, Head of Quality and Assurance Systems, Head of Quality Improvement and Learning
Resilience and Specialist Assets - Head of Transformation, Engagement and Blue Light Collaboration

Ambulance Operations - Deputy Director, Ambulance Operations
999 Operations - Deputy Director, Incident Management & Service Delivery, Deputy Director, 111/999 Control Centres
Integrated Urgent and Emergency Care - Deputy Director, Clinical Assessment Service, Deputy Director, Service and Partnership Development
Clinical Directorate - Consultant Paramedic

emergency resource dispatcher

Director of Ambulance Operations
Director of 999 Operations
Director of Integrated Urgent and Emergency Care
Director of Resilience and Specialist Assets
Director of Clinical Education
Director of Quality
Director of Clinical Pathways and Clinical Transformation
Medical Director (DOCTOR)
Deputy Chief Medical Officer (DOCTOR)

Chief executive officer